Solicitations by mail or otherwise asking TCWSA residents to “insure their water lines” is not being initiated or endorsed by Tri City Water and Sanitary Authority.
Several customers have been contacted by mail over the past several months recommending that they buy insurance that would cover waterline repairs. Beware that this is not something that is required and not something that we are making recommendations for or against.
Homeowners are responsible for their own water lines from the meter into their homes. TCWSA is responsible for the water main lines and lines up to and including the water meter
It is our understanding that the information from the companies that are sending out the proposals to insure water lines may be using “scare tactics” to promote this insurance.
Surrounding communities have been receiving similar contact soliciting insurance to cover the water lines. As with any solicitation, be very careful when giving out credit card or personal information.