Billing FAQs Q1. What do I have to do to get my water turned on? Q2. If my service was disconnected for non-payment, what do I have to do to get it reconnected? Q3. When is my Bill due? Q4. What is my minmum bill going to be? Q5. What if my check is returned? Q6. Can I pay my bill online? Q7. If I'm past due, when will my service be shut off?