Billing FAQs Q1. If my service was disconnected for non-payment, what do I have to do to get it reconnected? Q2. What if my check is returned? Q3. Can I pay my bill online? Q4. If I'm past due, when will my service be shut off? Q5. When is my bill due? Q6. What do I need to do to get my water turned on? Q7. What will my minimum bill be?