Billing FAQs Q1. What if my check is returned? Q2. If I'm past due, when will my service be shut off? Q3. When is my bill due? Q4. If my service was disconnected for non-payment, what do I have to do to get it reconnected? Q5. Can I pay my bill online? Q6. What will my minimum bill be? Q7. What do I need to do to get my water turned on?